Privacy Policy

Effective Date: 1st September 2025

Craig Butterworth Accounting (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website www.cbacc.co.uk and our accountancy services.

1. Information We Collect

We may collect and process the following types of personal data:

Identity and Contact Data: name, address, email, telephone number.
Financial Data: accounting records, tax information, payroll details, bank details (where required for services).
Technical Data: IP address, browser type, and website usage information collected through cookies.
Communication Data: messages, emails, and other correspondence with us.

2. How We Use Your Information

We process your personal data for the following purposes:

To provide accountancy, tax, and payroll services.
To manage our relationship with you, including billing and client support.
To comply with legal and regulatory obligations (e.g., HMRC requirements).
To improve our website and services.
To send updates, newsletters, or marketing communications (only if you have opted in).

3. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity – to perform services you request.
Legal obligation – to comply with financial, tax, and regulatory laws.
Legitimate interest – to improve our services and website.
Consent – for marketing communications, which you may withdraw at any time.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

HMRC and other regulatory bodies, where legally required.
Trusted third-party service providers (e.g., payroll software, IT support) under strict confidentiality agreements.
Professional advisers (e.g., legal or banking partners) where necessary.

5. Data Security

We have implemented technical and organisational measures to protect your data against loss, misuse, and unauthorised access.

6. Data Retention

We retain personal data only for as long as necessary:

To deliver our services.
To comply with UK law (e.g., tax records must be kept for at least 6 years).

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal obligations).
Object to or restrict processing.
Data portability (receive a copy of your data in a machine-readable format).
Withdraw consent for marketing communications.
To exercise these rights, contact us at:
📧 hello@cbacco.co.uk
📞 0161 513 0027

8. Cookies

Our website uses cookies to improve user experience and analyse traffic. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Craig Butterworth Accounting
📍 115 Queens Park Road, Heywood, Rochdale, OL10 4JR
📧 hello@cbacc.co.uk
📞 0161 513 0027

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
.